Website Support Developer

This is an exciting opportunity to join an established digital agency, operating since 2000. Brave Agency is an award-winning, integrated agency specialising in Design, Digital and Marketing expertise. Ever since its launch, Brave has always strongly believed in delivering work which Begins with data and Ends with results, we call it our ‘Beginning to End’ journey. As a collective, we’re able to give our clients an agile, nimble and dynamic experience. BE.AMBITIOUS!

Brave Agency is a medium-sized company, with a highly respected reputation within the digital, creative and marketing industry for branding, web design, web development, internet marketing and SEO. Our impressive portfolio ranges from recognised brands to public sector clients through to corporates and highlights forward-thinking SME’s where we make a real difference.

Clients approach us when they need the best across-the-line mix of technical, marketing and design expertise to help them achieve their objectives in their competitive marketplace. Since the agency is “Integrated”, everything is delivered with an aligned approach.

The Role

The role will mean joining our talented team and helping to support our aggressive digital growth strategy. You could be responsible for bringing internal and external processes to life and supporting the ambition of the digital delivery team being able to support clients and the development team.

As Development Team Support you will be working alongside an experienced team of web developers and managers, and become an integral part of the team; you’ll have touchpoints all over projects be that CSS, HTML or PHP, and MySQL. You’ll be considered in your approach and recognise the importance of process; when it comes to problem-solving you’ll be ready to offer up solutions that make sense, are in scope and commercially appropriate.

What will you be doing?

• As Development Team Support you will report directly to the Dev Team Manager and aid in the delivery of a wide range of technical support to clients.
• Full ownership of tasks from scoping to delivery
• Interpret client briefs, scope requirements and provide estimates of work.
• As an experienced developer, you’ll deliver within the estimated time frame and to the client’s specification.
• Develop sites with best practices in mind, adhering to Brave’s internal standards & policies.
• Actively managing security patching of all Brave client websites, this will include monitoring these on a monthly basis and highlighting any issues to Dev Team Lead. All work will need to be quoted to the client in preparation for scheduling.
• Overseeing software alerts tools which include Hetrix and Securi, highlighting to the Dev Team Lead when work needs to be done to a client’s website.
• Full management of all tasks and awareness of time being taken/estimates given to clients. When required you will be responsible for updating time estimates with clients.
• Full responsibility for the quality of work output.
• Assisting in project QA when needed to support the Dev Team Lead.
• Support the entire digital team with the delivery of tasks and projects as required.
• Be mindful of risk when dialoguing with customers and if unsure, raise this with the Team Dev Lead.

Skills required

• A passion to deliver the highest standards of work.
• Knowledge of working with PHP, Linux Stack, WordPress, WooCommerce, and Custom Theme/Plugin Development..
  Strong organisational and time management skills.
  A creative approach to problem-solving.
• Have a dynamic, technical and analytical mindset.
• Ability to communicate effectively in technical and business environments with both colleagues and clients.
• A team player mentality.
• Positive, can-do attitude.

We expect all applicants to supply a covering letter outlining why you think you would be suitable for this role and the salary you are looking for.

If you feel that you tick most of the boxes but not all, please get in touch.